FAQ
General Questions
1. What makes Nanshy different from other makeup brush brands?
Nanshy is committed to cruelty-free beauty. Our brushes are crafted with synthetic bristles that mimic the softness and performance of natural hair, providing you with high-quality tools that are not only luxurious but also ethical.
2. Are Nanshy brushes suitable for all skin types?
Absolutely! Our brushes are made with hypoallergenic materials, ensuring they are gentle on all skin types. Whether you have sensitive skin or not, Nanshy brushes are designed to enhance your beauty without causing irritation.
3. Where are Nanshy products manufactured?
Our brushes are meticulously crafted and manufactured to meet the highest standards. Nanshy products are made in state-of-the-art facilities with a focus on quality, ethics, and innovation.
4. Does Nanshy adhere to fair labor practices?
At Nanshy, we adamantly support fair labor practices, requiring that our manufacturing partners maintain strict standards on workers' rights, fair wages, and ethical labor conditions. We conduct regular quality audits to ensure these standards are always upheld.
Cruelty-Free Commitment
4. Are Nanshy brushes really cruelty-free?
Yes, absolutely. Nanshy is proud to be a cruelty-free brand. We do not test our products on animals, and we are dedicated to promoting a beauty industry that is free from cruelty.
5. What materials are used in Nanshy brushes?
Nanshy brushes are made with the finest synthetic bristles. These materials not only provide a luxurious feel but also ensure that our brushes are vegan and cruelty-free.
Product Information
6. How should I clean and care for my Nanshy brushes?
To keep your Nanshy brushes in pristine condition, we recommend cleaning them regularly with a gentle brush cleanser or mild soap. Check out our Care Guide for detailed instructions on how to maintain the longevity of your brushes.
7. Can I use Nanshy brushes with both liquid and powder products?
Absolutely! Nanshy brushes are versatile and suitable for use with both liquid and powder formulations. The high-quality synthetic bristles are designed to pick up and distribute products evenly for a flawless application.
Ordering and Shipping
8. How can I place an order?
Ordering your favorite Nanshy products is easy! Simply browse our website, add your desired items to the cart, and follow the checkout process. If you encounter any issues, our customer support team is ready to assist you.
9. What is the shipping time for Nanshy products?
Shipping times may vary depending on your location. We strive to process and dispatch orders promptly. For detailed information on shipping times and policies, please refer to our Shipping Information page.
Contact Us
10. How can I get in touch with Nanshy customer support?
We value your feedback and are here to assist you. Please visit our Contact Us page for information on how to reach our customer support team. We're happy to help with any questions or concerns you may have.
